Industrial remote control MOQ is one set for a standard configuration. Volume pricing usually starts at five sets, and OEM branding with your logo and button legends is quoted from ten sets because the tooling and set-up have to be absorbed over a run. Lead time follows the same logic: 5–10 working days for a standard set from stock, 15–25 working days once a dual-speed receiver is configured to a machine, and 20–30 working days when the transmitter is branded or the receiver logic is written specifically for you.
Those four numbers answer most first-enquiry questions. The rest of this guide explains what the MOQ actually covers, how lead time is built up, and where the boundary sits between a configured order and a custom project on an industrial remote control.
There is no single MOQ across the range, because the constraint is not the product — it is the work that has to happen before the first unit is built. A stock configuration is assembled, tested and packed. A branded unit needs tooling or a print set-up. A machine-specific receiver needs a programming sheet and a test record.
| Order type | Typical minimum | What drives it |
|---|---|---|
| Standard set, stock configuration | 1 set | Nothing beyond assembly and test — one set is a legitimate evaluation order |
| Volume-priced production run | From 5 sets | Batch handling and test time per unit begin to pay for themselves |
| OEM branding, button legends, custom packaging | From 10 sets on moulded-housing models | Print or tooling set-up spread across the run |
| Machine-specific receiver logic or programmed joystick | From 3 sets | Programming, mapping and a recorded test sequence per unit |
| Fleet conversion with per-vehicle actuator sets | From 5 kits | Per-vehicle assembly rather than one fixed package |
The pattern is consistent: the minimum rises with the amount of work that sits outside the product itself. If a supplier quotes a single set for a fully branded, machine-specific receiver, the price is either absorbing the set-up or the set-up is not being done.
Logo and button legends are the largest single cost variable at the smaller button counts, and it is a set-up cost rather than a per-unit cost. On a moulded housing the logo can require a tooling change; on a printed label it requires artwork approval, colour matching and a print run. Spreading that over ten sets is what makes the unit price sensible; spreading it over two sets does not.
Receiver programming is the other floor. A single-speed receiver with a standard map is assembled and tested against that map. A receiver written to a specific machine sequence — which output closes for which command, in what interlock order, with what fail-safe — needs a programming sheet, a verification run and a record that travels with the shipment. That is why programmed builds are quoted from three sets rather than one.
Where a standard logic already matches the machine, none of this applies and the order stays at one set. The practical question to ask is whether your receiver map is standard or written: most single-girder cranes and hoists are standard, and most multi-axis or interlocked machines are not. The same rule explains why a dual-speed F24-12S / F24-12D receiver costs more and takes longer than the single-speed build of the same platform.
A lead time quoted in working days covers everything from order release to dispatch, not just production. For a configured set the sequence is consistent, and each step has a reason to exist.
| Stage | Standard set | Configured or branded set |
|---|---|---|
| Order confirmation and drawing or logic check | 1–2 days | 2–4 days, includes artwork or map approval |
| Sourcing and assembly | Stock build | 3–8 days depending on build and quantity |
| Programming and functional test | Against standard map | Against the recorded machine sequence |
| Final inspection and packing | 1–2 days | 1–2 days, plus test record |
| Typical total | 5–10 working days | 15–30 working days |
Two things compress the calendar without changing the factory. First, approve artwork and logic early — most slippage is approval time, not production time. Second, order the whole fleet in one release: a fleet assembled as one project keeps a single approval cycle and consistent logic across vehicles, where five separate orders repeat every stage five times.
Freight is separate from lead time and depends on the mode. Small orders travel by international courier; volume orders by air or sea. A 20-day production lead time followed by 30 days of sea freight is still a 50-day project, and the shutdown date should be planned against the later of the two.
Customization is broad on the parts that do not change the safety architecture, and narrow on the parts that do.
| Customizable | Usually fixed |
|---|---|
| Logo on housing or label, button legends and language | Safety devices — emergency stop, key switch and start sequence |
| Transmitter layout: joystick, paddle or button arrangement | Core radio encoding and its identification code structure |
| Single-speed or dual-speed button configuration | Injection protection rating of a given housing |
| Receiver output map and fail-safe behaviour per section | Certification markings the product does not hold |
| Frequency band within the offered ranges | Claims about the original brand when a product is a compatible replacement |
| Export packing and labelling for OEM orders | Rated voltage outside the receiver’s specified range |
The right-hand column is not bureaucracy. A receiver designed for a wide voltage range cannot be re-rated for a voltage outside it, and a housing tested to IP65 cannot be sold as IP67 because a customer needs washdown. Where the requirement genuinely falls outside the platform, the honest answer is a different model rather than a modification.
Most first orders are one set, used to prove the fit before a fleet is committed. That works when the evaluation is structured.
Payment terms are issued with the quotation: full payment for sample quantities, deposit and balance for production runs. A single set carries the same engineering attention as a production run while generating a fraction of the revenue, which is the reason for the split.
Sets ship in export cartons with the transmitter, receiver, connecting cable, batteries, pouch, manual and the wiring diagram for the configuration supplied, and OEM orders can be packed to the buyer’s specification. Every unit is function tested and inspected before dispatch rather than batch sampled, with the transmitter and receiver verified as a pair.
Units carry a twelve-month warranty against manufacturing defects, excluding wear items such as button membranes, key switches and joystick assemblies. Because the identification code is recorded against the serial number, a replacement transmitter can be supplied already matched to your receiver.
Plan the order around three questions: is the configuration standard, branded, or written for my machine; how many sets am I committing to; and when does the crane actually need to be back in service. The answers map onto one set, five sets, ten sets or a three-set programmed build, and onto 5–10, 15–25 or 20–30 working days. Everything else is negotiation.
Send the model, the quantity, the control-circuit voltage and whether branding or machine-specific logic is required through the contact page and IEHC will return a firm price with a dated lead time. Model-specific ordering terms are published on the product pages, including the F24-10S / F24-10D wireless remote control for OEM branding from ten sets and the F24-60 joystick controller for programmed multi-axis logic. Payment, packing and after-sales questions are covered on the IEHC FAQ page.
One set for a standard configuration, quoted from 1 set upwards. Volume pricing typically begins at five sets, OEM branding from ten sets on moulded-housing models, and machine-specific programming from three sets.
Usually not at a sensible unit price, because branding is a set-up cost rather than a per-unit cost. A single branded set can be produced as a sample in some cases, but branded production is normally quoted from ten sets so the tooling or print set-up is absorbed by the run.
Because the receiver is configured rather than taken from stock. Fast and slow stages multiply the output count, and each receiver is verified against the machine sequence before dispatch. Standard single-speed sets ship in 5–10 working days; configured dual-speed builds typically take 15–25.
Allow 20–30 working days from approved artwork and confirmed logic, plus freight. The variable that most often extends this is artwork approval rather than production, so sending print-ready files at enquiry stage removes most of the delay.
Yes. The identification code is recorded against the serial number, so a replacement transmitter can be supplied already matched to your existing receiver. Give the model and serial number when ordering and the pairing work is done before shipment.
